Mark Chatterton Sales Coach: Listening

Wednesday, August 19, 2009

Listening

"Make a habit of dominating the listening and let the customer dominate the talking."
Brian Tracy

"I think the one lesson I have learned is that there is no substitute for paying attention."
Diane Sawyer

"A professional knows when his or her most effective presentation is not to give one. Do you have clients who are having a bad day? Don't try to sell to them. Do try to listen to them and earn their trust." - Tom Hopkins

"Most of us tend to suffer from 'agenda anxiety', the feeling that what we want to say to others is more important than what we think they might want to say to us."
Nido Qubein

Hero; For Daddy.

No such scientific tool were invented to prove, our relation. No matching DNA nor blood to claim I was yours. When truth be told, every trait I had, the manner I presented myself and my mentality. Is in fact and in every form, a product of my Daddy. The man whom they whisper, " Her real father . . . ", was nothing more than a man who donated a piece of himself towards my making. Calling him a stranger would be an understatement. He's non-existing. He's nothing. Daddy, you are a hero in the form of a man. I owe you all that I am today.

You will be the only man I would call my father; and without a doubt you proudly wear me as your Daughter. The same little girl you found such a sacrifice to accept her growing up. Thank you for sharing your knowledge. The respect I have for you is mountainous. I love you, Daddy.

Xx.

Truth

Very few of us are authorities on the truth. About the closest that any of us can get is what we hope is the truth or what we think is the truth. That's why the best approach to truth is probably to say, "It seems to me..."

There is nothing wrong with affirmations, provided what you are affirming is the truth. If you are broke, for example, the best thing to affirm is, "I'm broke!"

If the truth isn't enough, then you must become stronger at presenting it.

Sincerity is not a test of truth. We must not make this mistake: He must be right; he's so sincere. Because, it is possible to be sincerely wrong. We can only judge truth by truth and sincerity by sincerity.

Jim Rohn

Invictus by William Ernest Henley

Out of the night that covers me,
Black as the Pit from pole to pole,
I thank whatever gods may be
For my unconquerable soul.

In the fell clutch of circumstance
I have not winced nor cried aloud.
Under the bludgeonings of chance
My head is bloody, but unbowed.

Beyond this place of wrath and tears
Looms but the Horror of the shade,
And yet the menace of the years
Finds, and shall find, me unafraid.

It matters not how strait the gate,
How charged with punishments the scroll.
I am the master of my fate:
I am the captain of my soul.

Abraham

Life is supposed to be fun. You said, "I'll go forth and choose. I'll look at the data, and I'll say, yes to this, and yes to this, and yes to this, and I'll paint a picture of the things that I want, and I'll vibrate about them, because that's what I'm giving my attention to. And the Universe will respond to my vibration. And then I'll stand in a new place where a whole new batch of yeses are available, and I'll say yes to this, and yes to this, and yes to this." You did not say, "I'll go forth and struggle into joy", because from your Nonphysical Perspective you know it is vibrationally not possible. You cannot struggle to joy. Struggle and joy are not on the same channel. You joy your way to joy. You laugh your way to success. It is through your joy that good things come.

The Final Analysis

People Are Often Unreasonable, Illogical and Self Centered, Forgive Them Anyway.
If You Are Kind, People May Accuse You of Selfish Ulterior Motives, Be Kind Anyway.
If You Are Successful You Will Win Some False Friends and Some True Enemies, Succeed Anyway. If You Are Honest and Frank, People May Cheat You,
Be Honest and Frank Anyway What You Spend Years Building, Someone May Destroy Overnight, Build Anyway. If You Find Serenity and Happiness, They May Be Jealous,
Be Happy Anyway. The Good You Do Today, People Will Often Forget Tomorrow, Do Good Anyway. Give the World the Best You Have and It May Just Never Be Enough,
Give the World the Best You Have Anyway. You See, In the Final Analysis, Its All between You and God;
It Was Never Between You And Them Anyway.

Mother Theresa

The Physical Expression On Our Face

But The Physical Expression On Our Face Isn't The Only Reflection Of Our Inner State. The Condition Of Our Finances, Our Health And Our Relationships Are Also A Reflection Of What's Going On Inside. One Of The Greatest "Awakenings" That I Experienced Was When I Realized That My Habitual Thinking Had Created My Outer Conditions. Up Until That Time I Thought It Was The Other Way Around. I Thought The Reason I Was Depressed Was Because Of What Was Happening To Me. With That Kind Of Thinking It's Easy To Understand Why I Wasn't In Control Of My Life

Orison Swett Marden

Deepest Fear

Our Deepest Fear Is Not That We Are Inadequate. Our Deepest Fear Is That We Are Powerful Beyond Measure. It Is Our Light, Not Our Darkness, That Most Frightens Us. We Ask Ourselves, "Who Am I To Be Brilliant?“ Actually, Who Are You Not To Be? You Are A Child Of God. Your Playing Small Doesn't Serve The World. There's Nothing Enlightened About Shrinking So That Other People Won't Feel Insecure Around You. We Are Born To Make Manifest The Glory Of God That Is Within Us. It Is Not Just In Some Of Us; It's In Everyone. And As We Let Our Light Shine, We Unconsciously Give Other People Permission To Do The Same. As We Are Liberated From Our Own Fear, Our Presence Automatically Liberates Others

Marian Williamson